FAQs
What makes TinyJoyful products different from other baby brands?
TinyJoyful focuses on innovation and quality, ensuring that our baby gadgets and essentials are designed to make parenting easier and more joyful. We prioritize safety, functionality, and thoughtful design to meet the needs of both parents and babies.
Are TinyJoyful products safe for newborns and infants?
Yes, all TinyJoyful products undergo rigorous safety testing to ensure they are safe for newborns and infants. We adhere to the highest safety standards to provide you with peace of mind.
What is your return and exchange policy?
We offer a hassle-free return and exchange policy within 30 days of purchase. If you're not completely satisfied with your order, you can return or exchange it, provided the product is in its original condition.
How long does shipping typically take?
Shipping times vary depending on your location, but most orders are delivered within 5-7 business days. You will receive a tracking number once your order has been shipped.
Do you offer international shipping?
Yes, TinyJoyful offers international shipping to many countries. Shipping rates and delivery times vary based on your location. Please check our shipping page for more details.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our website or the carrier’s website.
What payment methods does TinyJoyful accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Is there a warranty on TinyJoyful products?
Yes, we offer a 1-year warranty on most of our products. This covers any manufacturing defects. If you experience any issues, please contact our customer support for assistance.
How do I contact customer support if I have an issue with my order?
You can reach our customer support team via email at info@tinyjoyful.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.